Panel Manager
Thomasville, NC Thomasville, NC Full-time Full-time 3 days ago 3 days ago 3 days ago Overview We are looking for a Panel Manager (RN/LPN) to join our family.
Under the direct supervision of the Population Health Manager, this person works collaboratively with physicians, advanced practice practitioners, staff and other health care professionals to provide a medical home and optimize care for patients and providers in a Team Based Approach to Care.
The Panel Manager is an integral part of the team, and is responsible for the day to day prioritization of interventions on a list of required services for patients on a provider's panels.
The work of the Panel Manager will be driven by established quality benchmarks and clinical practices including but not limited to Uniform Data System (UDS), Patient Center Medial Home (PCMH) and Healthcare Effectiveness Data and Information Set (HEDIS).
Candidates
Qualifications:
An associate's degree in nursing from an accredited college or university.
Associate's Degree in an Allied Health Field preferred, Licensed Practical Nurse (LPN).
Minimum of (3) three years of experience in a public health or an ambulatory care setting.
Excellent verbal communication skills.
Must be able to work with changing priorities.
Requires excellent organizational, problem solving and critical thinking skills.
Proficiency in Microsoft Office Suite.
Aptitude and understanding of a QI process methodology and proficiency in EMR documentation and electronic chart review Unrestricted license in the state of North Carolina (if applicable); Current BLS certification.
Key Responsibilities Analyze and manage data for assigned panels (i.
e.
run, manage, analyze standard reports related to priority conditions, PCMH, UDS, HEDIS, GPRO; show rates, cancellations, patient care contacts, as appropriate) to determine trends, gaps and process improvement Conduct a pre-visit panel assessment to pro-actively drive care team communication related to required service delivery during scheduled encounters.
(i.
e.
huddles, pre-visit planning, recalls, follow-ups).
Manage daily patient schedule, assess availability and triage work-ins.
Oversee provider panels to ensure balance (i.
e.
monitors influx of new patients; resolves unassigned patients; tracks patient status - death, transfers top other care; manages internal patient transfers).
Coordinate quality improvement strategies with oversight from the PM as directed by the Kintegra Health QI Department.
Maintain detailed knowledge of role of providers, support staff, and EMR documentation standards in order to understand and analyze clinical quality reports Facilitate new patient education related to Medical Home concept, Patient Portal, Kintegra Health ancillary services as well as the Team Based Approach to Care.
Work with the PM to ensure staffing levels are appropriate to meet patient needs.
Act as a liaison between patients, clinical teams, clinical operations, patient services, customer care departments, etc.
Other duties as assigned.
Benefits:
Monday - Friday 8a-5p Weekends, evenings, and holidays off 10 paid holidays per year Paid Time Off (Take time when you need it!) Excellent Insurance So much more! Kintegra Health Core Requirements 1.
Patient First - An approach to care that holds primary, the well-being and desires of the patient 2.
Build not Blame - Focusing first on finding fault with the process rather than the person 3.
Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers 4.
Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description 5.
Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture.
Kintegra Health has implemented Covid-19 protocols for our current employees and new hires.
We are committed to improving our society.
For further information please reach out to Recruiting at recruiting@kintegra.
org We are an equal opportunity employer and value diversity.
PI219315566.
Estimated Salary: $20 to $28 per hour based on qualifications.
Under the direct supervision of the Population Health Manager, this person works collaboratively with physicians, advanced practice practitioners, staff and other health care professionals to provide a medical home and optimize care for patients and providers in a Team Based Approach to Care.
The Panel Manager is an integral part of the team, and is responsible for the day to day prioritization of interventions on a list of required services for patients on a provider's panels.
The work of the Panel Manager will be driven by established quality benchmarks and clinical practices including but not limited to Uniform Data System (UDS), Patient Center Medial Home (PCMH) and Healthcare Effectiveness Data and Information Set (HEDIS).
Candidates
Qualifications:
An associate's degree in nursing from an accredited college or university.
Associate's Degree in an Allied Health Field preferred, Licensed Practical Nurse (LPN).
Minimum of (3) three years of experience in a public health or an ambulatory care setting.
Excellent verbal communication skills.
Must be able to work with changing priorities.
Requires excellent organizational, problem solving and critical thinking skills.
Proficiency in Microsoft Office Suite.
Aptitude and understanding of a QI process methodology and proficiency in EMR documentation and electronic chart review Unrestricted license in the state of North Carolina (if applicable); Current BLS certification.
Key Responsibilities Analyze and manage data for assigned panels (i.
e.
run, manage, analyze standard reports related to priority conditions, PCMH, UDS, HEDIS, GPRO; show rates, cancellations, patient care contacts, as appropriate) to determine trends, gaps and process improvement Conduct a pre-visit panel assessment to pro-actively drive care team communication related to required service delivery during scheduled encounters.
(i.
e.
huddles, pre-visit planning, recalls, follow-ups).
Manage daily patient schedule, assess availability and triage work-ins.
Oversee provider panels to ensure balance (i.
e.
monitors influx of new patients; resolves unassigned patients; tracks patient status - death, transfers top other care; manages internal patient transfers).
Coordinate quality improvement strategies with oversight from the PM as directed by the Kintegra Health QI Department.
Maintain detailed knowledge of role of providers, support staff, and EMR documentation standards in order to understand and analyze clinical quality reports Facilitate new patient education related to Medical Home concept, Patient Portal, Kintegra Health ancillary services as well as the Team Based Approach to Care.
Work with the PM to ensure staffing levels are appropriate to meet patient needs.
Act as a liaison between patients, clinical teams, clinical operations, patient services, customer care departments, etc.
Other duties as assigned.
Benefits:
Monday - Friday 8a-5p Weekends, evenings, and holidays off 10 paid holidays per year Paid Time Off (Take time when you need it!) Excellent Insurance So much more! Kintegra Health Core Requirements 1.
Patient First - An approach to care that holds primary, the well-being and desires of the patient 2.
Build not Blame - Focusing first on finding fault with the process rather than the person 3.
Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers 4.
Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description 5.
Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture.
Kintegra Health has implemented Covid-19 protocols for our current employees and new hires.
We are committed to improving our society.
For further information please reach out to Recruiting at recruiting@kintegra.
org We are an equal opportunity employer and value diversity.
PI219315566.
Estimated Salary: $20 to $28 per hour based on qualifications.
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